To call
If you need to reach out to CPP/ OAS office from outside of Canada, you may call their office number with 1-800-Collect call.
Dial 1-800-collect first, then dial 1-613-957-1954. The office hour is 8:30 to 4:30pm Easter Standard time.
Need help completing the forms?
Canada or the United States: 1-800-277-9914
All other countries: 1-613-957-1954 (Pension office does accept 1-800-COLLECT calls)
Important: Please have your social insurance number ready when you call.
To mail in application form or documents
Mail your forms to:
The nearest Service Canada office listed below.
From outside of Canada: The Service Canada office in the province where you last resided.
NEWFOUNDLAND AND LABRADOR
Service Canada
PO Box 9430 Station A
St. John’s NL A1A 2Y5
CANADA
PRINCE EDWARD ISLAND
Service Canada
PO Box 8000 Station Central
Charlottetown PE C1A 8K1
CANADA
For Disability applications only
Service Canada
PO Box 1687 Station Central
Halifax NS B3J 3J4
CANADA
NOVA SCOTIA
Service Canada
PO Box 1687 Station Central
Halifax NS B3J 3J4
CANADA
NEW BRUNSWICK
Service Canada
PO Box 250 Station A
Fredericton NB E3B 4Z6
CANADA
QUEBEC
Service Canada
PO Box 1816 Station Terminus
Quebec QC G1K 7L5
CANADA
For Canada Pension Plan and Disability applications
Service Canada
PO Box 250 Station A
Fredericton NB E3B 4Z6
CANADA
ONTARIO
For postal codes beginning with “L, M or N”
Service Canada
PO Box 5100 Station D
Scarborough ON M1R 5C8
CANADA
For postal codes beginning with “K or P”
Service Canada
PO Box 2013 Station Main
Timmins ON P4N 8C8
CANADA
For Disability applications only
Service Canada
PO Box 2020 Station Main
Chatham ON N7M 6B2
CANADA
MANITOBA AND SASKATCHEWAN
Service Canada
PO Box 818 Station Main
Winnipeg MB R3C 2N4
CANADA
ALBERTA/NORTHWEST TERRITORIES AND NUNAVUT
For Old Age Security and Disability applications
Service Canada
PO Box 2710 Station Main
Edmonton AB T5J 2G4
CANADA
For Canada Pension Plan applications
Service Canada
PO Box 818 Station Main
Winnipeg MB R3C 2N4
CANADA
BRITISH COLUMBIA AND YUKON
Service Canada
PO Box 1177 Station CSC
Victoria BC V8W 2V2
CANADA
Ali Mehdi Abbas Syed
January 13, 2022 8:07 pmI have sent by registered mail my application for OAS pension on September 19, 2021 and so far no news on the status of my application. Kindly provide a direct e-mail address of OAS office so that I can obtain the status of my application. Thank you.
PensionExpert
January 14, 2022 10:00 pmHello Ali,
Please be advised that our blogsite is a general information website to help people understand the Canadian pension programs. To find out the status of your application, you must contact pension call centre at 1-800-277-9914 to speak to an agent. You will need to provide your SIN for them to track your file.
Aaron
PensionCanada.ca team
David M. Danek
September 7, 2022 10:04 amI am obliged to express my deep gratefulness to operator of CPP
I talked to today, to Mr. Daniel.
His professionalism was superb and his politeness, patience and ability
to explain all necessary are amazing.
God bless him and Canada.
PensionExpert
September 8, 2022 10:03 amHi David,
I’m glad you have received a great service from pension call centre agent. They are working tirelessly to help pensioner throughout the pandemic and we should all appreciate their efforts!
God bless
Aaron
PensionCanada.ca Team
Mark Doye
June 28, 2023 2:58 pmI’m from Canada and I have cancer, I moved to the Philippines to take cancer treatment and all I have for income to live here is my CPP and my old age pension.
PensionExpert
June 28, 2023 4:49 pmHello Mark,
You must call pension call centre from oversea to find out the reason why.
Aaron
PensionCanada.ca Team